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Customer Support

We are in the process of adding to this "support" page. If you are experiencing a problem or have a question that is not listed here, please contact us at...

[email protected]

What format do the eBooks come in?
All of the ebooks, with the exception of those that note otherwise, come with the PDF (for desktops), ePub (for mobile ebook readers) and Mobi (for Amazon Kindle) formated files.

Can I pay with a check or money order?
Yes, for the digital products (ebooks, courses, videos, software and audio) only. You can send a check or money order to AHRC / PO Box 284 / Magnolia, MS. 39652 for the total amount of your purchase. On the check or money order note that this is for the "Ancient Hebrew Bookstore." In addition, send us an email with the amount of the check so that we know to keep an eye out for it.

Can I get a refund?
Yes, we have a 30 day money back gaurentee. If for whatever reason you are not satisfied with your product just send us an email and we will get you your refund.

How to "cancel" a donation or academy subscription
Your subscription email includes a link to "manage" your subscription. If you are unable to locate this email, just email us and we will help you out.

How to "gift" an order
After you click on “checkout,” you will see a “gift” icon in the box where you enter your email address. Click on the “gift” icon and enter your name and email address as well as the recipients name and email. Then select a delivery date and add a personalized message. Then continue the checkout process by selecting PayPal or Credit Card as your form of payment.

How do I set-up an account?
The only reason you will need to create an account is if you have made multiple orders and would like to see all your orders on one page. If you would like to set-up an account, just follow these steps.